Jon Willingham is a proven Operations Director with over two decades' experience who specializes in running efficient back-office/treasury operations as well as building or restructuring departments and teams. He maintains an unwavering focus on boosting productivity, quality and revenue while reducing expenses and cultivating client relationships.
As Managing Director of Global Operations and Branch Manager at Forex Capital Markets, Jon supervised 150 employees and managed back-office operations globally for five international and two U.S. sites. His initiatives produced an initial cost savings of $600,000, a 20% productivity increase and 85% overseas site growth. In addition, he reduced staff turnover by 45% and increased the retention rate by coaching division vice presidents and managers in new operations methods and improving the cohesiveness of the sales and technical departments.
Earlier in his career, Jon was Vice President/Senior Operations Manager at JP Morgan Chase & Company, where his responsibilities included managing the back-office operations of pension and 401(k) plans.
Jon holds a Bachelor of Arts in Finance from the University of North Texas along with several Financial Industry Regulatory Authority certifications.