Many of us are emerging from COVID-19 shutdowns with a greater appreciation of how important business relationships are to a company’s success. Read these tips on strengthening your relationships with your employees, vendors, customers and support networks.
Working Remotely Is No Longer the Future
Because the situation was forced on them with little warning, many businesses struggled to adapt to a remote workforce. It’s understandable if that created a negative first impression. But forward-thinking business leaders have since recognized that the remote-work model offers many advantages that they can retain once they resume normal operations. As Magnus Nicolin, CEO of Ansell, a major supplier of personal protective equipment, told the Wall Street Journal, “The way this company's going to be managed post-COVID is going to be quite different from the way we managed it before. We are probably going to be traveling less, because we've learned we can actually run this company virtually, quite nicely. We're probably going to have smaller offices, and the offices are going to primarily be for meetings and training and technical support and far less for sitting and doing your job. If our customer service teams can work from home with good system support, then why not let them?”