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Case Study: Flexible and Consistent Bookkeeping for a Franchise


Case Study: Flexible and Consistent Bookkeeping for a Franchise


For Creative Colors International (CCI), one of the primary selling points for its franchises also created one of its biggest challenges.

The Illinois-based CCI, which specializes in repairing various types of furniture coverings, allows individual franchisees to tailor their offerings for their particular markets. For example, some franchisees contract exclusively with a single client for whom they work onsite, while others operate a mobile business with a variety of clients.

From a bookkeeping perspective, the result was a hodgepodge of reporting procedures that strained both franchisor and franchisees. Says CCI President and Co-Owner Mark J. Bollman, “For an owner/operator just starting out, doing the work all day and then coming home to a stack of invoices when they're tired hasn't been conducive to on-time reporting.”

A Bookkeeping Solution Designed for a Franchise
To help sort things out, Bollman turned to Lynette DeRose, Managing Director of Supporting Strategies | Chicago Southland. She developed a pilot bookkeeping program with a reporting structure that would be consistent across key categories, yet flexible enough to accommodate individual franchisees' pain points.

Another benefit of bringing Supporting Strategies onboard is that franchisees now have a bookkeeper that's just as committed to growing their businesses as they are. "Supporting Strategies is worried about [bookkeeping], so we don't have to be," says Jeff Boyer, a CCI franchisee who has five territories in the Dallas-Fort Worth area.

Consistent Bookkeeping Provides a Clear Path for Growth
The program has been so good, in fact, that Bollman sees consistent bookkeeping as a step in reaching the next level in his franchise business: “Where we’re headed,” he says, “is that when a new franchise comes onboard, bookkeeping will be just part of the turnkey package.” To learn more about how Supporting Strategies helped a franchise develop a flexible bookkeeping solution, read our case study.


Lynette DeRose


Lynette DeRose

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This website is created by Supporting Strategies to provide general bookkeeping and accounting information only. Supporting Strategies does not provide tax, legal or accounting advice, and the information contained herein is not intended to do so. As such, the information provided should not be used as a substitute for consultation with professional tax, legal, and accounting advisors, and you should consult with a tax, legal and accounting professional before engaging in any transaction.