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Case Study: Helping an Escrow Agent End a Flood of Paperwork


Case Study: Helping an Escrow Agent End a Flood of Paperwork


When he launched River City Title in 2016, President and CEO Eric Blocker knew he'd have to process reams of legal paperwork. That goes with being an escrow agent in a growing Florida real estate market. What he didn't anticipate was a separate stream of bookkeeping paperwork, which soon became a flood.

Spurred by positive reviews and referrals, River City Title grew rapidly in its first year. Blocker quickly expanded his staff from two to six, including an office manager who was responsible for bookkeeping. When Blocker saw that part of his company's financial records consisted of paper receipts taped into a binder, he realized he needed to adapt this system to an online world.

A meeting with Pete Denholm, Managing Director of Supporting Strategies | Northeast Florida, led to an efficient, cost-effective solution: outsourced bookkeeping services.

Clearing a Paper Jam
One of the first things Supporting Strategies did to improve River City Title's bookkeeping system was move everything to the cloud — including all those receipts that had been in binders. Now the receipts are scanned and stored in a secure online hub. "My office manager just sends our invoices and receipts to Supporting Strategies," Blocker says. "It's pretty much set-it-and-forget-it for me."

In addition, moving everything to the cloud and having Supporting Strategies manage it through QuickBooks Online has given Blocker a second set of eyes. He gets an alert if there are any unusual changes in either margins or expenses. "Supporting Strategies has been incredibly helpful," Blocker says. "They've allowed me to focus on the things I need to be focused on, like growing the business side."

In addition, he says, "I haven't had to hire a full-time bookkeeper, so that saves me money."

To learn more about how Supporting Strategies' relationship with River City Title, download the case study.
Pete Denholm


Pete Denholm

Managing Director Pete Denholm, Supporting Strategies | Northeast Florida, provides bookkeeping and controller services to growing businesses.

Legal and Tax Disclaimer

This website is created by Supporting Strategies to provide general bookkeeping and accounting information only. Supporting Strategies does not provide tax, legal or accounting advice, and the information contained herein is not intended to do so. As such, the information provided should not be used as a substitute for consultation with professional tax, legal, and accounting advisors, and you should consult with a tax, legal and accounting professional before engaging in any transaction.