Like many medical professionals who operate their own practices, Beverly M. Shafer MD, FACS (Fellow, American College of Surgeons), is under tremendous pressure to manage her time as efficiently as possible. "It drives me crazy when there are gaps in the schedule," says Shafer, a renowned plastic surgeon who has practiced on the North Shore of Massachusetts for over 30 years.
Shafer's combination of compassion and surgical artistry has created a high demand for her services. Meanwhile, her practice's back-office functions have become more time-consuming over the years, due to the growing complexity of insurance-reimbursement bureaucracy and a migration from paper-based to digital bookkeeping. Staff turnover compounded the problem; an outside CPA firm wound up doing many basic bookkeeping tasks. That wasn't cost-effective.
Specialized Bookkeeping Services for Healthcare Practices
A business contact encouraged Shafer to reach out to Supporting Strategies Founder and CEO Leslie Jorgensen. "I loved her immediately," Shafer says. A leading provider of outsourced bookkeeping services and operational support, Supporting Strategies began reconciling all of the practice's accounts on a monthly basis, "which is super-complicated, honestly," Shafer says. "They interface with my CPA to provide them the necessary information to do what they need to do, and they also interface with my paychecks company to get my staff paid and make sure that their taxes are correct."
In addition, Supporting Strategies furnished next-level services that Shafer hadn't envisioned, including biweekly reports that provided new insights into her business operations. "They've pulled together all the financial aspects of the business so that I can look at things comprehensively," Shafer says.
A Streamlined Approach Saves Time
Finally, Shafer started using Supporting Strategies for her personal bookkeeping needs as well as her practice's, "because I trust them all and I know the way they do things," she says. "They get it all ready for me before tax time, which has been an incredible timesaver. And their service is reasonably priced."
It's all added up to a total game-changer for this busy plastic surgeon. "They've really helped me manage the financial aspects of my business," Shafer says, "which has also helped me manage my time."To learn more about how Supporting Strategies can help healthcare practices overcome their bookkeeping and back-office challenges, read the case study.