What are small business owners looking for in CPAs and other accounting professionals? A new e-book has the answers — and features a number of insights from Bryce Ledet, Owner and Managing Director of Supporting Strategies | New Orleans.
Deanna C. White, author of "What Your Clients Really Want," interviewed several accounting professionals on the challenges of addressing client needs. Ledet contributed to the chapters on using technology to reduce administrative burden, HR compliance and cybersecurity in the cloud.
"These topics are particularly important to me because they have the potential to increase costs and liability for clients if not managed properly," Ledet noted.
The e-book also includes chapters on cash flow; strategic business planning; state, local and other compliance burdens; and customer relationship management tools.
"I've seen first-hand how important it is for clients to understand these technical topics and to have trusted advisors who offer expertise in these areas," Ledet said. "Small business owners have to wear so many hats every day; the right service provider can add tremendous value by delivering efficient service and allowing the owner to focus on growing the business rather than on administrative tasks."
"What Your Clients Really Want" is available for download from AccountingWEB, which describes itself as "the leading online community for CPAs in the United States, providing news, software tools and guidance from top industry voices."